These Terms of Service ("Terms") govern your use of experthoodcleaningcharlotte.com (the "Site"), operated by Expert Hood Cleaning ("we," "us," or "our"), based in Charlotte, North Carolina. By using this Site, you agree to these Terms. If you do not agree, please do not use this Site.

About This Site

This Site provides information about our commercial kitchen exhaust hood cleaning, repair, installation, and fire-safety compliance services, and allows you to request a free quote or contact us. This Site is informational — using it does not create a contract for services. Actual service work is scheduled and agreed to separately, by phone or in person, once we confirm details with you directly.

Quotes and Estimates

Any pricing information, quote, or estimate discussed after you submit a form is an estimate only, based on the information you provided. Final pricing may change after an on-site inspection of your kitchen, hood system, and cooking equipment.

Not a Substitute for a Professional Inspection

Content on this Site — including our blog articles and the hood cleaning frequency calculator — is provided for general informational purposes only. It is based on published NFPA 96 frequency guidelines but is not a substitute for an on-site inspection of your specific kitchen. Compliance with NFPA 96, the NC Fire Prevention Code, the SC Fire Code, and any other applicable fire-safety regulation is ultimately the responsibility of the kitchen owner or operator. Contact us directly for a walkthrough before relying on this Site's general guidance for compliance purposes.

Intellectual Property

The text, photos, logo, and other content on this Site are owned by Expert Hood Cleaning unless otherwise noted, and may not be copied, reproduced, or used without our permission.

Acceptable Use

When using the forms on this Site, you agree to provide accurate information and not to submit false, misleading, or fraudulent requests, or use the Site's forms to send spam or unsolicited messages.

Third-Party Links and Content

This Site may link to or embed third-party content, such as Google Maps. We are not responsible for the content, accuracy, or privacy practices of third-party websites or services.

No Warranty

This Site and its content are provided "as is," without warranties of any kind, express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or that information on it (including pricing, service area coverage, or general fire-code guidance) is complete or current at all times.

Limitation of Liability

To the fullest extent permitted by law, Expert Hood Cleaning is not liable for any indirect, incidental, or consequential damages arising from your use of this Site. This limitation does not apply to the actual services we perform, which are governed by the terms agreed to at the time of service.

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about these Terms? Call us at 980-384-7357 or visit our contact page.